This privacy policy has been written to better serve those interested in how we use their personal information on our site.
Please carefully read our privacy policy to clearly understand how we collect, use, and protect your personal information
on our website.
What personal information do we collect from users who visit our website?
When ordering, booking or signing up on our website, you may be asked to enter your name, email address, telephone
number or other information to help you with your experience or sale.
When do we collect information?
We collect information from you when you sign up on our website, place an order, request or reserve a room, subscribe
to a newsletter, fill out a form, use our Live Chat, open a Support Ticket or enter information on our site.
What personal information do we collect from users who visit our website?
When ordering, booking or signing up on our website, you may be asked to enter your name, email address, telephone
number or other information to help you with your experience or sale.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up to our newsletter, make a
request or booking, answer a survey or marketing communication, navigate on our website, or use certain other website
features in the following ways:
to personalize your experience which allows us to deliver the type of content and products you may be most interested in.
To improve our site to better serve you.
To be able to serve you better in response to customer service requests.
To quickly edit your transactions.
To request ratings and reviews for our services or products
For follow ups (chat, email or telephone communication)
How do we protect your information?
We regularly scan for malware and viruses. Your personal information is behind a secure networks and is only
accessible to a limited number of people who have special access rights to such systems and are required to maintain
confidential information. Additionally, our entire site is encrypted with Secure Socket Layer (SSL) technology. We also
apply other security measures (in accordance with data protection regulations) when a user makes an order or gains
access to his or her information to maintain the security of personal information.
Presentation of information to third parties
We do not sell, deliver, trade or otherwise transfer to third parties your personal information. We can provide information
when we need to comply with a law / a legislation situation, implement our website policies, or protect our rights or
others’ rights.
Third party links
Occasionally, at our discretion, we may include or offer third-party products or services on our site. These third-party
sites have separate and independent privacy policies. Therefore, we have no responsibility or responsibility for the
content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and receive any
comments about these sites.
Google Analytics
We use other cookies (such as Google Analytics cookies). If you do not accept the Cookies policy during your visit to our
website, Google Analytics tracking will be disabled (you can block it when you sign in to our site). We collect your email
address (if we have your consent):
To send you information, answer questions and / or other requests
To send you information about your order, request, booking or invoice
To send you additional information about our products and / or services
Changes to our Privacy Policy
We may change this “Privacy Policy” from time to time by publishing the new version on our site. For any substantial
change, we will give you a reasonable warning. We encourage you to visit our site frequently to be informed about how
we use your personal information. If you continue to visit our site after publishing any changes to our privacy policy, this
will be a sign of acceptance of the changes.
Contact us
If you have questions about our privacy policy, you can contact us using the following information.
